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SMOOTH SKIN STARTS HERE | TREAT UNDERARMS, BIKINI & MORE !

FREQUENTLY ASKED QUESTIONS

What Skin Tones and Hair Colours Work Best with IPL?

IPL works best on people with lighter skin and darker hair. The device targets melanin in hair follicles, and darker hair absorbs the light more effectively. However, IPL may not be as effective for lighter hair colours (blonde, grey, or red) due to lower melanin content. For the best results, consult our skin tone chart before use.

What Exactly is IPL?

IPL (Intense Pulsed Light) is an FDA-approved technology that uses broad-spectrum light pulses to target melanin in hair follicles. The light generates heat, which disables the cells responsible for hair growth, leading to long-term hair removal.

Should I Shave Before Using IPL?

Yes! Shave the treatment area before using the IPL handset for the best results. This ensures the light can target the hair follicles more effectively.

How Often Should I Use the IPL Device?

  • Use the IPL device 3 times a week during weeks 1 and 2.
  • Use it 2 times a week during weeks 3 and 4.
  • Use it once a week during weeks 5 to 8.
  • Use it once every 2 to 4 weeks after week 8 for maintenance.

Note: If you notice stubborn areas or thicker hair, you can adjust the frequency or increase the power level — but always monitor your skin’s reaction to avoid discomfort.

Is IPL Safe?

Absolutely! IPL is a safe and effective hair removal option you can use at home. This technology has been around since the 1980s and is trusted for its ease of use and proven effectiveness.

Does It Hurt?

Nope, Glow Silk Skin IPLs use ice-cooling technology to keep your skin comfortable. Treatments are painless and feel cool on the skin, even on sensitive areas.

Can I Use IPL for a Full Brazilian?

Yes! Our IPL handset is safe for full Brazilian treatments. Plus, we offer a gentle power setting to ensure maximum comfort in sensitive areas.

How Long Will the Device Last?

With over 999,999 flashes, the handset is designed to last for years—over 25 years of continued use!

Which Areas Can I Use IPL On?

You can use IPL on almost every body part, including your upper lip, underarms, legs, and even your Brazilian area. However, avoid using IPL around your eyes, and never look directly at the light during a session.

Is IPL Safe During Pregnancy or Breastfeeding?

We recommend avoiding IPL during pregnancy or breastfeeding, please consult with your doctor for more personalized advice.

Will this heat up or burn my skin?


No. LED therapy uses cold light energy. It is non-thermal and non-invasive, meaning it does not generate heat and will not burn or damage the skin. It is a completely painless and relaxing experience.

Can I walk around while using the mask?

Yes! Unlike older models that plug into the wall, this mask is fully wireless and rechargeable. It comes with adjustable straps to secure it to your face, allowing you to read, use your phone, or do light chores while getting your treatment.

Can I use it if I have sensitive skin?

Absolutely. The mask is made from food-grade silicone, which is hypoallergenic and gentle on the skin. We recommend starting with the lowest intensity setting and using the Green or Blue light modes initially to calm and soothe sensitive areas.

Do I need to wear the neck part?

It is optional, but highly recommended. The neck and décolletage are often the first areas to show signs of aging. The neck attachment clips easily onto the face mask so you can treat both areas simultaneously for a uniform, youthful look.

Should I put anything on my face before using it?

For the best results, wash and dry your face first. You can apply a light water-based serum (like Hyaluronic Acid or Vitamin C) before the mask. The light helps push the serum deeper into the skin. Note: Avoid heavy oils or products with Retinol/AHA just before use, as they can sometimes increase sensitivity.

Can I use this on my face as well, or is it only for the neck?

While it is designed with a curved head to perfectly fit the neck, it is absolutely suitable for the face, jawline, and forehead. Many users use it to define their jawline and lift the cheeks.

Why isn't the device vibrating when I turn it on?

This is a smart safety feature. The device is equipped with an intelligent touch sensor, meaning it will only start vibrating when the massage head actually makes contact with your skin.

Is it safe for all skin types?

Yes! Our device has multiple intensity levels and is designed to be safe for a wide range of skin tones and hair types.

I feel a slight tingling or electric sensation. Is this normal?

Yes, this is completely normal! The device uses EMS (Electrical Muscle Stimulation) and micro-current technology. This sensation means the device is working to stimulate your muscles and tighten the skin. If it feels too strong, ensure your skin is well-lubricated with lotion or serum.

How long do the results last?

Results are long-term! After your initial treatment phase, maintenance sessions transforms undefined jawline into a firm, sculpted contour while smoothing out deep wrinkles.